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What You Agree to When You Accept a Gig

What it means to confirm a gig, commit to the full shift, and follow availability rules when working through Ideal Flex Work.

Updated this week

✨Overview

When you accept a gig in the Ideal Flex Work app, you’re making a commitment to the client and to the platform. Understanding what that commitment includes helps protect your reliability, prevent attendance issues, and keep great opportunities coming your way.

This article explains what accepting a gig means, including confirmation requirements, full-shift expectations, overlapping rules, and multi-day gig commitments.


✅ Confirming a Gig

Accepting a gig isn’t final until it’s confirmed in the app. Confirmation tells the client and Ideal Flex Work that you’re fully committed to working the shift.

If you don’t confirm or miss a reconfirmation request:

  • You’re automatically removed from the gig

  • There is no penalty

  • The shift is offered to another worker

Repeated failures to confirm may affect your reliability and future opportunities. Only accept gigs you’re confident you can work.


🕘 Working the Full Scheduled Shift

When you confirm a gig, you agree to work the entire shift exactly as listed in the app.

This means:

  • Shift start and end times are set by the client

  • You’re expected to work all scheduled hours

  • Leaving early for another job or personal plans isn’t allowed

Partial shifts are not permitted, even if you believe coverage is available.


🚫 Overlapping Shifts Are Not Allowed

You may not accept two gigs that overlap in time — even briefly.

This includes:

  • Back-to-back shifts with overlapping minutes

  • Gigs at different locations with conflicting schedules

Always check start and end times carefully before accepting a gig.


🧩 Multi-Day Gig Commitments

Multi-day gigs require availability across all required days.

  • If our team contacts you to confirm availability, be honest about which days you can work

  • If you receive a multi-day invite without outreach:

    • Accept only if you can work every required day

    • For longer gigs, you may accept and then notify Talent Support if certain days won’t work

Any day you cannot work must be canceled in the app to avoid attendance issues.


⏱️ Short-Notice Gig Invites

Some gigs are posted last-minute due to other workers canceling.

Before accepting:

  • Review the start time carefully

  • You may message Talent Support to confirm expectations

After accepting:

  • Use team chat to share your estimated arrival time

  • Keep all communication documented in the app

Clear communication helps protect your standing if timing becomes an issue.


🤝 Help & Next Steps

If you’re unsure whether a gig fits your availability:

  • Don’t accept until you’re confident you can work the full shift

Making thoughtful commitments builds trust with clients — and leads to more great opportunities.

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