If you are unable to log into your Ideal Flex Work account because you have a new phone number, please contact workersupport@ideal.com.
For security purposes, please provide the following details to verify your identity. Once complete, we can update your profile and assist with accessing your account:
Full name
Old and new phone numbers
The email address associated with your Flex account
The mailing address associated with your Flex account
The last four digits of your SSN#
As always, let us know if you have any other questions! We’re here to help!