If your payment didn’t go through or was delayed, don’t worry — it’s often related to updated or closed bank accounts. Here’s how to fix it and prevent future delays 👇
🏦 What Can Affect Direct Deposits
Closed Accounts or Incorrect Banking Info
If your account is closed or details don’t match, your bank will reject the deposit.
Once the bank notifies Ideal Flex Work, your payment will be reissued on the next pay date.
⚙️ How to Update Your Banking Info
Open the Ideal Flex Work app.
Go to Profile → Banking Information.
Update your account and routing numbers.
Tap Save to confirm your changes.
💡 Tip: Update your info as soon as you switch banks to avoid payment delays!
✅ Quick Tips to Avoid Delays
Double-check that your banking info is accurate and active.
Contact your bank right away if you suspect an issue.
Monitor your payment confirmations after each pay date.